Question 1

Why does a customer pay a deposit?

Accepted Answer

The customer pays the deposit to reserve your mobile detailer slot. It is credited toward the final service total when they keep the appointment. The 24-hour cancellation cutoff and published no-show policy govern whether the deposit is refunded or forfeited.

Question 2

What happens when a customer misses the appointment?

Accepted Answer

If a customer misses the appointment without cancelling or rescheduling before the stated cutoff, the deposit can be forfeited under the published policy. That protects the time you reserved after the slot was no longer available to another customer; there is no automatic exception or refund promise.

Question 3

When do the automatic appointment reminders go out?

Accepted Answer

Automatic reminders go out exactly 24 hours before the appointment and exactly 2 hours before it. Those two prompts give customers time to confirm, cancel, or reschedule while you still have a chance to adjust the day.

Question 4

How do customers find my public booking page?

Accepted Answer

You receive one shareable public booking link for your services. Put it in your Instagram profile, send it in text messages, or add it to your Google Business profile—no website rebuild required.

Question 5

What does self-serve setup include?

Accepted Answer

Self-serve setup covers your services, prices and durations, deposit amounts, working hours, and payment connection. The first setup is designed to take about 3 minutes, and you can refine the details later.

Question 6

How much does Slot Armor cost?

Accepted Answer

Slot Armor costs $24/month on one flat plan, with no contract and no per-booking fee. The plan includes a 14-day free trial with no card required upfront.

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