Question 1

Why is there a deposit for my detail?

Accepted Answer

The deposit reserves your mobile detailer’s time and covers the risk of an empty slot or wasted drive. It is a booking commitment, not an extra service fee, and it is credited to your final bill when you show up.

Question 2

What happens if I cancel or reschedule?

Accepted Answer

Cancel or reschedule at least 24 hours before the appointment and the deposit is eligible for a refund under the booking policy. Changes inside 24 hours may forfeit the deposit because the detailer has less time to refill the slot.

Question 3

When does the deposit come off the final bill?

Accepted Answer

It is applied when the detail is completed, so you only pay the remaining balance on the day. For example, a $20 deposit on a $90 detail leaves $70 due after the work is finished.

Question 4

What happens if I no-show?

Accepted Answer

If you miss the appointment without cancelling or rescheduling before the 24-hour cutoff, the deposit is forfeited under the stated policy. That protects the detailer’s reserved time after the slot could no longer be offered to another customer.